Welcome to Modezzle Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website modezzle.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

1. Our Fashion Community

Modezzle Store is a global fashion destination offering curated collections for style-conscious shoppers who appreciate quality and contemporary design. Our products include:

  • All In Ones
  • Dresses
  • Jeans & Trousers
  • Knitwear & Sweats
  • Outerwear
  • Shorts
  • Skirts
  • Suits & Tailoring
  • Swimwear
  • Tops
  • Underwear & Nightwear

2. User Responsibilities

2.1 Account Information

When creating an account or making purchases, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Activities

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of our website
  • Use any automated means to access our site without permission
  • Misrepresent your identity or provide false information

3. Product Information & Quality

3.1 Product Descriptions

We make every effort to display our products accurately, including colors, fabrics, and sizing. However, slight variations may occur due to monitor settings and photography limitations.

3.2 Hygiene Products

For health and safety reasons, certain items cannot be returned unless defective:

  • Underwear & Nightwear
  • Swimwear (unless original hygiene seal is intact)

3.3 Pricing

All prices are shown in USD. We reserve the right to adjust prices and correct pricing errors that may occur.

4. Ordering & Payment

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive an order confirmation email with tracking information once your order ships.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Shipping Options

We offer two shipping methods:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after dispatch

Note: We currently ship worldwide, excluding some parts of Asia and remote areas. Delivery times may vary depending on location and customs processing.

5. Returns & Exchanges

5.1 Return Policy

We want you to love your Modezzle fashion finds. You may return or exchange most items within 15 days of receiving your order, provided:

  • Items are unused, unworn, and in original condition with all tags attached
  • Items are in their original packaging
  • Return request is initiated within 15 days of delivery
  • Proof of purchase (order number) is provided

5.2 Return Process

  1. Email us at [email protected] with your order number, item details, and reason for return
  2. Our team will review and respond within 2 business days with instructions
  3. Ship your return to: Modezzle Returns, 2621 Burton Avenue, Memphis, TN 38117 USA

5.3 Refunds

After we receive and inspect your return:

  • Refunds are processed within 5-7 business days
  • Original shipping fees are non-refundable (except for defective/wrong items)
  • Sale items are eligible for exchange or store credit only

Important: Customers are responsible for return shipping costs unless the return is due to our error. International customers may be subject to non-refundable customs fees.

6. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright laws. You may not use our content without express written permission.

7. Liability Limitations

7.1 Product Use

Modezzle Store is not liable for any injury or damages resulting from the use or misuse of our products.

7.2 Website Availability

We strive to keep our website available but are not liable for any temporary unavailability due to maintenance or circumstances beyond our control.

7.3 Third-Party Services

We are not responsible for the services of third parties like shipping carriers, payment processors, or customs authorities.

8. Privacy & Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to These Terms

We may update these Terms and Conditions periodically. The updated version will be posted on our website with a new “Last Updated” date.

10. Contact Us

For any questions about these Terms and Conditions, please contact our customer service team:

Email: [email protected]
Address: 2621 Burton Avenue, Memphis, US 38117

We aim to respond to all inquiries within 24-48 hours.

Thank you for choosing Modezzle Store – where global fashion meets exceptional service!